Best Western Premier Alsterkrug Hotel | Hamburg ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Alsterkrugchaussee 277, Hamburg, Germany, 22297

“The location was perfect for my business appointment nearby.”view full review

Best Western Premier Alsterkrug Hotel offers 4-star accommodations in Hamburg's Alsterdorf district, featuring modern amenities, a wellness area, and an on-site restaurant. Guests can enjoy extensive facilities, including a bowling alley and a garden terrace, amidst a green environment close to the River Alster.

Rooms & Amenities

The hotel features 106 rooms, including comfort, premium, and executive options, all equipped with soundproof windows and modern bathrooms. The spacious executive rooms are suitable for families and long stays, providing a comfortable atmosphere with high-quality furniture.

Dining & Bar

Dining options include the Alsterkrug Restaurant, which serves traditional Hanseatic and international dishes, emphasizing high-quality regional products. A rich breakfast buffet offers a variety of fresh items, while the bar provides an inviting space for coffee and cocktails.

Leisure & Recreation

Leisure facilities at Best Western Premier Alsterkrug Hotel include a spacious alsterSPA, which features Finnish sauna, steam room, and fitness equipment by LifeFitness. Guests can also enjoy the two-lane bowling alley or relax on the garden terrace.

Business & Transportation

Business travelers can utilize six well-lit function rooms designed for effective meetings. The hotel also provides convenient transport connections, with bus stops right outside and Hamburg Airport within a short commute.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Double Room Garden View

Max:

3 persons

220 sq. feet

Bed options:

1 Double bed

Garden view

Shower

Coffee machine

room details

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Premium Plus Double Room Garden View air condition

Max:

2 persons

220 sq. feet

Bed options:

1 Double bed

Garden view

Shower

Coffee machine

room details

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Executive Double Room

Max:

2 persons

325 sq. feet

Bed options:

1 Double bed

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Hamburg 4.2 mi

Airports

Hamburg (HAM) 3.0 mi

Hamburg Finkenwerder (XFW) 16.0 mi

Train

Train Station Dammtor 3.7 mi

Hamburg Dammtor station 3.7 mi

Underground

Alsterdorf4000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

EUR 18 per day

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Canoeing
Hiking
Cycling
Bowling
Fishing

Services

Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu

Spa & Leisure

Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Steam room

Room features

Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Alsterkrugchaussee 277, Hamburg, Germany, 22297

Map view

Alsterkrugchaussee 277, Hamburg, Germany, 22297

City landmarks

Park

Stadtpark Hamburg

1.5 mi

Zoo

Tierpark Hagenbeck

2.7 mi

Planetarium

Hamburg Planetarium

1.2 mi

Museum

Hamburger Kunsthalle

4.0 mi

Aquarium

Tropen-Aquarium Hagenbeck

2.7 mi

Museum

Museum of Art and Crafts Hamburg

4.3 mi

Landmark

Stadtpark

1.4 mi

Landmark

Alster

3.6 mi

Landmark

Polizeikaserne Alsterdorf

4500 ft

Cemetery

Ohlsdorf Cemetery

1.6 mi

Landmark

St. Peter

1.0 mi

Stadium

Sporthalle Hamburg

1.2 mi

Landmark

Alster Lakes

2.6 mi

Museum

Museum of Work

2.7 mi

Landmark

Polizeimuseum Hamburg

1.2 mi

Landmark

Stavenhagenhaus

1.1 mi

Square

Jungfernstieg

4.1 mi

Landmark

Alte Kuche

1.1 mi

Landmark

Gustav-Falke-Denkmal

1.1 mi

Landmark

Eppendorfer Moor

3000 ft

Theatre

Komodie Winterhuder Fahrhaus

1.4 mi

Landmark

Landhaus Walter

1.5 mi

Landmark

Dr. Heinrich Wohlwill

2600 ft

Landmark

Hedwig Wohlwill geb. Dehn

2600 ft

Landmark

Akademie der Polizei Hamburg

4000 ft

Landmark

Matthauskirche

1.7 mi

Landmark

Trinkhalle

1.5 mi

Landmark

St. Theresia v. Avila

2800 ft

Church

Martin Luther Kirche

2800 ft

Nearby

Feuer- und Rettungswache Alsterdorf

1700 ft

Restaurants

BRABAND Bistro & Wein

700 ft

Alsterdorfer Damm 18

Reviews and Ratings

Reviews from guests about their experience.

66%

loved their spa retreat and can’t wait to return.

6.6/10

Nice

Rooms

7.8

Location

7.4

Service

8.4

Dining

7.2

Christopher

United Kingdom, February 2025

7.4/10

My stay at the Best Western Premier Alsterkrug Hotel was quite comfortable. The proximity to Hamburg Airport was a major plus, making my early flight manageable. I thoroughly enjoyed the breakfast options, which were some of the best I've experienced. However, the noise from the street outside was a drawback, especially in the comfort room where I stayed. Overall, a solid experience with a few minor issues. 😊✈️

Rooms

7.0

The comfort room I stayed in was clean and stylish, but faced a noisy street, which made it hard to keep the window open. During hot nights, the air conditioning was either too strong or not effective at all.

Service

10.0

The staff was fantastic, always polite and willing to help. I appreciated their quick responses to my requests, especially at the bar and restaurant.

Location

9.0

The hotel is conveniently located near the airport, making transfers easy. Free public transport tickets were a nice touch that allowed me to explore the nearby areas without hassle.

Dining

8.0

Breakfast was a standout, featuring a grand buffet with a wide selection. Although dinner was good, I found it a bit pricey compared to other options outside the hotel.

Facilities

8.0

The facilities, including the spa and bar, were well-maintained. However, the sauna resting room could use some calming background music to enhance relaxation.

John

United Kingdom, January 2025

5.0/10

I had a decent stay at the Best Western Premier Alsterkrug Hotel, as it offered a comfortable bed and a good location near the airport. However, I encountered issues with the restaurant service in the evenings, which left a lot to be desired. The breakfast was a mixed bag; while I enjoyed some options, others fell short of expectations. Overall, it was a satisfactory experience, though I might look for different dining options on my next visit.

Rooms

8.0

My room was spacious and clean with a comfortable bed. I appreciated the balcony, which added a nice touch (though I could hear some street noise).

Service

6.0

The breakfast staff were lovely and attentive, but the evening restaurant staff seemed a bit dismissive, which was disappointing. Some staff really went above and beyond, and I appreciated the quick response when I had issues.

Location

7.0

The hotel is conveniently close to Hamburg Airport, which I found great for my early flight. However, getting to the city center took longer than expected, around 40 to 60 minutes depending on the time.

Dining

5.0

Although breakfast had its highlights, I found the dinner options lacking, and the restaurant's charm seemed diminished compared to my previous visits.

Facilities

7.0

The hotel had a clean and well-maintained spa area, which I enjoyed using, although I didn't try the bowling facilities. They also provided free public transport passes, which was a nice perk.

Zoe

United Kingdom, December 2024

6.6/10

Overall, my stay at the Best Western Premier Alsterkrug Hotel was quite pleasant. The staff really stood out, providing really good service that made my visit nice. I loved the breakfast options, which were some of the best I've had. However, I did encounter some noise issues from the street outside, especially at night.

Rooms

8.0

The room was clean, comfortable, and well-equipped with all the essentials. Though it was not the biggest, it was stylish and cozy enough for my short stay.

Service

10.0

The service was great. The staff were not only friendly but also attentive, addressing my needs promptly and ensuring I felt welcome throughout my stay.

Location

8.0

The hotel's location is convenient for those flying in or out of Hamburg Airport. While it's near the airport, it does take about 30 to 60 minutes to reach the city center, depending on traffic and public transport.

Dining

9.0

I enjoyed the on-site restaurant; the quality of the food was impressive, and the breakfast buffet offered a fantastic variety, which kept me going for the day.

Facilities

8.0

The hotel had excellent facilities, including a spa and a cozy bar. I didn't get to explore the spa fully but appreciated the option to unwind there.

Reginald

United Kingdom, December 2024

7.2/10

I had a pleasant stay at the Best Western Premier Alsterkrug Hotel, especially appreciating the close proximity to the airport and the comfort of the beds. The breakfast was of high quality, although I was slightly disappointed with the breakfast selection at times. The staff went out of their way to provide really good service, making my experience even better. However, I did face some noise issues during my sleep due to cleaning staff starting early in the morning. Overall, it was a great hotel for an overnight stay! 😊

Rooms

8.0

The room was well-equipped and spacious, though not the largest. The bathroom was clean and had a good size.

Service

9.0

The staff were friendly and attentive, handling requests efficiently and ensuring a great stay.

Location

7.0

Its location is perfect for being near the airport, but getting to the city center requires quite a bit of travel time.

Dining

8.0

The breakfast was good, with variety, but a bit more options would have been appreciated, especially for the price.

Facilities

8.0

The hotel had well-maintained facilities, including a nice bar and restaurant, although I didn't try the spa.

Emily

United Kingdom, October 2024

7.2/10

I had a pretty good stay overall, with clean and comfortable rooms, and the staff were exceptionally friendly and attentive. However, the restaurant experience was a letdown, especially in the evenings, which dampened my dining enjoyment. Additionally, the location had its drawbacks, primarily the distance from the city center, making it less convenient for sightseeing.

Rooms

8.0

My room was spacious, clean, and stylish, which made it a comfortable retreat. The beds were particularly inviting, ensuring I had restful nights.

Service

7.0

The staff were really helpful and went out of their way to make my stay enjoyable. But, there were some inconsistencies, especially with the restaurant staff during dinner service, which felt less welcoming.

Location

6.0

While the hotel is conveniently located near the airport, getting to the city center took quite a bit of time, which was a bit of a hassle for me during my stay.

Dining

6.0

The breakfast was impressive and offered a great variety, but I found the evening dining experience lacking in both charm and quality. The dinner service didn't match the hotel's otherwise friendly vibe.

Facilities

8.0

The hotel facilities were well-maintained, including the cozy bar area and the spa, which I enjoyed using throughout my stay. The sauna was a nice addition, though it could have had better sound isolation.