Best Western Premier Alsterkrug Hotel | Hamburg ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Alsterkrugchaussee 277, Hamburg, Germany, 22297

“The location was perfect for my business appointment nearby.”view full review

Best Western Premier Alsterkrug Hotel offers a modern 4-star experience in Hamburg, highlighted by its alsterSPA and spacious executive rooms. This family-run hotel features a variety of amenities including an on-site restaurant serving regional dishes and extensive meeting facilities.

Rooms & Amenities

Guest accommodations at Best Western Premier Alsterkrug Hotel include comfort rooms, premium rooms, and large executive rooms, all boasting soundproof windows and modern bathrooms. Each room is equipped with high-quality furniture, an espresso machine, and free Wi-Fi, ensuring a pleasant environment for relaxation or work.

Dining & Culinary Experience

Dining options include the Alsterkrug Restaurant, featuring a menu of traditional Hanseatic and international dishes prepared with high-quality regional ingredients. Guests can also enjoy seasonal specialties in a cozy ambiance, with additional options for room service.

Leisure & Wellness

The alsterSPA offers a wide range of wellness treatments, including a sauna, steam room, and fitness area with cardio equipment by LifeFitness. Guests can also relax on the garden terrace or participate in local activities such as boat rentals along the River Alster.

Business & Services

For business needs, Best Western Premier Alsterkrug Hotel features six well-lit function rooms equipped with modern conference technology. The hotel provides convenient transportation options, including nearby bus stops and access to Hamburg Airport within minutes.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Double Room Garden View

2 persons

20 m²

1 Double bed

Air conditioning

room details

Premium Double Room Garden View Quiet Location

2 persons

20 m²

1 Double bed

Air conditioning

room details

Comfort Room

2 persons

20 m²

2 Single beds

Air conditioning

room details

Spacious Executive Double Room

2 persons

30 m²

1 Double bed

Air conditioning

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Hamburg 6.7 km

Airports

Hamburg (HAM) 4.8 km

Hamburg Finkenwerder (XFW) 25.8 km

Train

Train Station Dammtor 5.9 km

Hamburg Dammtor station 5.9 km

Underground

Alsterdorf 1.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Experience

“I thoroughly enjoyed the wellness section at the hotel. The spa facilities included heated rock chairs, made my relaxation time even more good. After a day of sightseeing, unwinding in the sauna was just what I needed. The ambiance was perfect for escaping the daily hustle and stress.” view full review

Delectable Restaurant Meals

“Dining at the hotel was a treat! I had the pleasure of enjoying a delicious dinner in the restaurant. The food was excellent, and the variety offered was excellent. The pleasant atmosphere made every meal nice, and I'm glad I chose to dine in instead of heading out.” view full review

Convenient Parking Options

“I found the parking arrangements incredibly convenient. The hotel offered both outdoor parking and a garage option. The prices were reasonable, making it easy to leave my vehicle in a secure location while I enjoyed my stay. Plus, the free public transport passes made my excursions hassle-free.” view full review

Comfortable Room Amenities

“The room I stayed in was spacious and well-appointed. It came equipped with all the necessary amenities, including complimentary small treats which added a nice touch to my stay. I also appreciated the self-service coffee and tea machines that were available, making it easy to enjoy a warm drink at any time.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Canoeing
Hiking
Cycling
Bowling
Fishing

Services

Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu

Spa & Leisure

Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Steam room

Room features

Free Wi-Fi in rooms
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Alsterkrugchaussee 277, Hamburg, Germany, 22297

Map view

Alsterkrugchaussee 277, Hamburg, Germany, 22297

City landmarks

Park

Stadtpark Hamburg

2.4 km

Zoo

Tierpark Hagenbeck

4.3 km

Planetarium

Hamburg Planetarium

2.0 km

Museum

Hamburger Kunsthalle

6.5 km

Aquarium

Tropen-Aquarium Hagenbeck

4.3 km

Museum

Museum of Art and Crafts Hamburg

6.9 km

Landmark

Stadtpark

2.3 km

Landmark

Alster

5.8 km

Landmark

Polizeikaserne Alsterdorf

1.4 km

Cemetery

Ohlsdorf Jewish Cemetery

2.5 km

Landmark

St. Peter

1.6 km

Stadium

Sporthalle Hamburg

1.9 km

Landmark

Alster Lakes

4.3 km

Museum

Museum of Work

4.3 km

Landmark

Polizeimuseum Hamburg

2.0 km

Landmark

Stavenhagenhaus

1.8 km

Square

Jungfernstieg

6.6 km

Landmark

Alte Kuche

1.7 km

Landmark

Gustav-Falke-Denkmal

1.8 km

Landmark

Eppendorfer Moor

910 m

Theatre

Komodie Winterhuder Fahrhaus

2.2 km

Landmark

Landhaus Walter

2.4 km

Landmark

Dr. Heinrich Wohlwill

780 m

Landmark

Hedwig Wohlwill geb. Dehn

780 m

Landmark

Akademie der Polizei Hamburg

1.2 km

Landmark

Matthauskirche

2.8 km

Landmark

Trinkhalle

2.5 km

Church

Martin Luther Kirche

850 m

Landmark

St. Theresia v. Avila

850 m

Nearby

Feuer- und Rettungswache Alsterdorf

490 m

Restaurants

BRABAND Bistro & Wein

200 m

Alsterdorfer Damm 18

Reviews and Ratings

Reviews from guests about their experience.

Christopher

United Kingdom, February 2025

7.4/10

My stay at the Best Western Premier Alsterkrug Hotel was quite comfortable. The proximity to Hamburg Airport was a major plus, making my early flight manageable. I thoroughly enjoyed the breakfast options, which were some of the best I've experienced. However, the noise from the street outside was a drawback, especially in the comfort room where I stayed. Overall, a solid experience with a few minor issues. 😊✈️

Rooms

7.0

The comfort room I stayed in was clean and stylish, but faced a noisy street, which made it hard to keep the window open. During hot nights, the air conditioning was either too strong or not effective at all.

Service

10.0

The staff was fantastic, always polite and willing to help. I appreciated their quick responses to my requests, especially at the bar and restaurant.

Location

9.0

The hotel is conveniently located near the airport, making transfers easy. Free public transport tickets were a nice touch that allowed me to explore the nearby areas without hassle.

Dining

8.0

Breakfast was a standout, featuring a grand buffet with a wide selection. Although dinner was good, I found it a bit pricey compared to other options outside the hotel.

Facilities

8.0

The facilities, including the spa and bar, were well-maintained. However, the sauna resting room could use some calming background music to enhance relaxation.

John

United Kingdom, January 2025

5.0/10

I had a decent stay at the Best Western Premier Alsterkrug Hotel, as it offered a comfortable bed and a good location near the airport. However, I encountered issues with the restaurant service in the evenings, which left a lot to be desired. The breakfast was a mixed bag; while I enjoyed some options, others fell short of expectations. Overall, it was a satisfactory experience, though I might look for different dining options on my next visit.

Rooms

8.0

My room was spacious and clean with a comfortable bed. I appreciated the balcony, which added a nice touch (though I could hear some street noise).

Service

6.0

The breakfast staff were lovely and attentive, but the evening restaurant staff seemed a bit dismissive, which was disappointing. Some staff really went above and beyond, and I appreciated the quick response when I had issues.

Location

7.0

The hotel is conveniently close to Hamburg Airport, which I found great for my early flight. However, getting to the city center took longer than expected, around 40 to 60 minutes depending on the time.

Dining

5.0

Although breakfast had its highlights, I found the dinner options lacking, and the restaurant's charm seemed diminished compared to my previous visits.

Facilities

7.0

The hotel had a clean and well-maintained spa area, which I enjoyed using, although I didn't try the bowling facilities. They also provided free public transport passes, which was a nice perk.

Zoe

United Kingdom, December 2024

6.6/10

Overall, my stay at the Best Western Premier Alsterkrug Hotel was quite pleasant. The staff really stood out, providing really good service that made my visit nice. I loved the breakfast options, which were some of the best I've had. However, I did encounter some noise issues from the street outside, especially at night.

Rooms

8.0

The room was clean, comfortable, and well-equipped with all the essentials. Though it was not the biggest, it was stylish and cozy enough for my short stay.

Service

10.0

The service was great. The staff were not only friendly but also attentive, addressing my needs promptly and ensuring I felt welcome throughout my stay.

Location

8.0

The hotel's location is convenient for those flying in or out of Hamburg Airport. While it's near the airport, it does take about 30 to 60 minutes to reach the city center, depending on traffic and public transport.

Dining

9.0

I enjoyed the on-site restaurant; the quality of the food was impressive, and the breakfast buffet offered a fantastic variety, which kept me going for the day.

Facilities

8.0

The hotel had excellent facilities, including a spa and a cozy bar. I didn't get to explore the spa fully but appreciated the option to unwind there.

Reginald

United Kingdom, December 2024

7.2/10

I had a pleasant stay at the Best Western Premier Alsterkrug Hotel, especially appreciating the close proximity to the airport and the comfort of the beds. The breakfast was of high quality, although I was slightly disappointed with the breakfast selection at times. The staff went out of their way to provide really good service, making my experience even better. However, I did face some noise issues during my sleep due to cleaning staff starting early in the morning. Overall, it was a great hotel for an overnight stay! 😊

Rooms

8.0

The room was well-equipped and spacious, though not the largest. The bathroom was clean and had a good size.

Service

9.0

The staff were friendly and attentive, handling requests efficiently and ensuring a great stay.

Location

7.0

Its location is perfect for being near the airport, but getting to the city center requires quite a bit of travel time.

Dining

8.0

The breakfast was good, with variety, but a bit more options would have been appreciated, especially for the price.

Facilities

8.0

The hotel had well-maintained facilities, including a nice bar and restaurant, although I didn't try the spa.

Emily

United Kingdom, October 2024

7.2/10

I had a pretty good stay overall, with clean and comfortable rooms, and the staff were exceptionally friendly and attentive. However, the restaurant experience was a letdown, especially in the evenings, which dampened my dining enjoyment. Additionally, the location had its drawbacks, primarily the distance from the city center, making it less convenient for sightseeing.

Rooms

8.0

My room was spacious, clean, and stylish, which made it a comfortable retreat. The beds were particularly inviting, ensuring I had restful nights.

Service

7.0

The staff were really helpful and went out of their way to make my stay enjoyable. But, there were some inconsistencies, especially with the restaurant staff during dinner service, which felt less welcoming.

Location

6.0

While the hotel is conveniently located near the airport, getting to the city center took quite a bit of time, which was a bit of a hassle for me during my stay.

Dining

6.0

The breakfast was impressive and offered a great variety, but I found the evening dining experience lacking in both charm and quality. The dinner service didn't match the hotel's otherwise friendly vibe.

Facilities

8.0

The hotel facilities were well-maintained, including the cozy bar area and the spa, which I enjoyed using throughout my stay. The sauna was a nice addition, though it could have had better sound isolation.