"The property has a really good location in an amazing district."
Nigar from Germany
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"The rooms are quiet even on a busy street ."
diannefeddersen from United States
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"Absolutely delightful German restaurant dinner! Surprised & Thrilled!"
Roswita
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Best Western Premier Alsterkrug Hotel offers a modern 4-star experience in Hamburg, highlighted by its alsterSPA and spacious executive rooms. This family-run hotel features a variety of amenities including an on-site restaurant serving regional dishes and extensive meeting facilities.
Rooms & Amenities
Guest accommodations at Best Western Premier Alsterkrug Hotel include comfort rooms, premium rooms, and large executive rooms, all boasting soundproof windows and modern bathrooms. Each room is equipped with high-quality furniture, an espresso machine, and free Wi-Fi, ensuring a pleasant environment for relaxation or work.
Dining & Culinary Experience
Dining options include the Alsterkrug Restaurant, featuring a menu of traditional Hanseatic and international dishes prepared with high-quality regional ingredients. Guests can also enjoy seasonal specialties in a cozy ambiance, with additional options for room service.
Leisure & Wellness
The alsterSPA offers a wide range of wellness treatments, including a sauna, steam room, and fitness area with cardio equipment by LifeFitness. Guests can also relax on the garden terrace or participate in local activities such as boat rentals along the River Alster.
Business & Services
For business needs, Best Western Premier Alsterkrug Hotel features six well-lit function rooms equipped with modern conference technology. The hotel provides convenient transportation options, including nearby bus stops and access to Hamburg Airport within minutes.
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Double Room Garden View
2 persons
20 m²
1 Double bed
Garden view
Air conditioning
room details
Premium Double Room Garden View Quiet Location
2 persons
20 m²
1 Double bed
Garden view
Air conditioning
room details
Comfort Room
2 persons
20 m²
2 Single beds
Air conditioning
room details
Spacious Executive Double Room
2 persons
30 m²
1 Double bed
Air conditioning
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Canoeing
Hiking
Cycling
Bowling
Fishing
Services
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Spa & Leisure
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Steam room
Room features
Free Wi-Fi in rooms
Heating
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Media
Direct dial telephone
AM/FM alarm clock
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Dining Onsite
Experience a delightful blend of local flavors and Mediterranean charm at the Best Western Premier Alsterkrug Hotel. With inviting dining spaces, the onsite options promise memorable meals whether indulging in traditional dishes or savoring the warmth of family-friendly settings.
Alsterkrug Restaurant
Local cuisine with traditional flair
Ambiance
Family-friendly, exuding a warm and traditional atmosphere
Key Offerings
Offers comforting local dishes for breakfast, lunch, and dinner, featuring high-quality regional products.
Reservation
No
Open daily from 06:00 - 00:00
BRABAND Bistro & Wein
Mediterranean and German with local influences
Ambiance
Modern setting perfect for family gatherings or romantic dining
Key Offerings
Experience light Mediterranean dishes and barbecue specials, embracing the essence of summer dining. Open for lunch and dinner.
Urban green space featuring gardens, lakes, and a planetarium. Hosts free concerts and events throughout the year.
Hamburg Planetarium
5 minutes' drive
Historic planetarium showcasing cosmic shows and exhibitions. Offers guided tours for astronomy enthusiasts.
Alster Lakes
45 minutes' walk
Picturesque lakes perfect for walking, cycling, or boat rentals. Scenic views ideal for relaxation and picnics.
Biking in Stadtpark
25 minutes' walk
Biking trails available in the park. Rent bikes nearby and enjoy fresh air in a beautiful landscaped setting.
Wellness at Eppendorfer Moor
10 minutes' walk
Relaxation near nature trails and serene greenery. Ideal for yoga, meditation, or a peaceful stroll.
BRABAND Bistro & Wein
3 minutes' walk
Charming bistro with a cozy atmosphere. Specializes in regional dishes and fine wines. Reservations recommended.
Landhaus Walter
25 minutes' walk
Rustic eatery known for seasonal dishes and farm-to-table ingredients. Family-friendly with vegetarian options.
Komodie Winterhuder Fahrhaus
25 minutes' walk
Theater offering a variety of performances, including comedy shows. An inviting spot for a fun night out with family.
Sporthalle Hamburg
5 minutes' drive
Home to sports events and concerts, featuring vibrant nightlife. Great for catching local sporting action and shows.
Getting around
City Centre
Hamburg11 min
·
6.7
km
Airports
Hamburg (HAM)8 min
·
4.8
km
Hamburg Finkenwerder (XFW)39 min
·
25.8
km
Train
Train Station Dammtor9 min
·
5.9
km
Hamburg Dammtor station9 min
·
5.9
km
Underground
Alsterdorf15 min
·
1.2
km
Reviews and Ratings
Reviews from guests about their experience.
66%
loved their spa retreat and can’t wait to return.
6.6/10
Nice
Rooms
7.8
Location
7.4
Service
8.4
Dining
7.2
Guest reviews
6.6/10
based on 5 reviews
8.5
8.5/10 based on 750 reviews
Christopher
United Kingdom,
February
2025
7.4/10
My stay at the Best Western Premier Alsterkrug Hotel was quite comfortable. The proximity to Hamburg Airport was a major plus, making my early flight manageable. I thoroughly enjoyed the breakfast options, which were some of the best I've experienced. However, the noise from the street outside was a drawback, especially in the comfort room where I stayed. Overall, a solid experience with a few minor issues. 😊✈️
Rooms
7.0
The comfort room I stayed in was clean and stylish, but faced a noisy street, which made it hard to keep the window open. During hot nights, the air conditioning was either too strong or not effective at all.
Service
10.0
The staff was fantastic, always polite and willing to help. I appreciated their quick responses to my requests, especially at the bar and restaurant.
Location
9.0
The hotel is conveniently located near the airport, making transfers easy. Free public transport tickets were a nice touch that allowed me to explore the nearby areas without hassle.
Dining
8.0
Breakfast was a standout, featuring a grand buffet with a wide selection. Although dinner was good, I found it a bit pricey compared to other options outside the hotel.
Facilities
8.0
The facilities, including the spa and bar, were well-maintained. However, the sauna resting room could use some calming background music to enhance relaxation.
John
United Kingdom,
January
2025
5.0/10
I had a decent stay at the Best Western Premier Alsterkrug Hotel, as it offered a comfortable bed and a good location near the airport. However, I encountered issues with the restaurant service in the evenings, which left a lot to be desired. The breakfast was a mixed bag; while I enjoyed some options, others fell short of expectations. Overall, it was a satisfactory experience, though I might look for different dining options on my next visit.
Rooms
8.0
My room was spacious and clean with a comfortable bed. I appreciated the balcony, which added a nice touch (though I could hear some street noise).
Service
6.0
The breakfast staff were lovely and attentive, but the evening restaurant staff seemed a bit dismissive, which was disappointing. Some staff really went above and beyond, and I appreciated the quick response when I had issues.
Location
7.0
The hotel is conveniently close to Hamburg Airport, which I found great for my early flight. However, getting to the city center took longer than expected, around 40 to 60 minutes depending on the time.
Dining
5.0
Although breakfast had its highlights, I found the dinner options lacking, and the restaurant's charm seemed diminished compared to my previous visits.
Facilities
7.0
The hotel had a clean and well-maintained spa area, which I enjoyed using, although I didn't try the bowling facilities. They also provided free public transport passes, which was a nice perk.
Zoe
United Kingdom,
December
2024
6.6/10
Overall, my stay at the Best Western Premier Alsterkrug Hotel was quite pleasant. The staff really stood out, providing really good service that made my visit nice. I loved the breakfast options, which were some of the best I've had. However, I did encounter some noise issues from the street outside, especially at night.
Rooms
8.0
The room was clean, comfortable, and well-equipped with all the essentials. Though it was not the biggest, it was stylish and cozy enough for my short stay.
Service
10.0
The service was great. The staff were not only friendly but also attentive, addressing my needs promptly and ensuring I felt welcome throughout my stay.
Location
8.0
The hotel's location is convenient for those flying in or out of Hamburg Airport. While it's near the airport, it does take about 30 to 60 minutes to reach the city center, depending on traffic and public transport.
Dining
9.0
I enjoyed the on-site restaurant; the quality of the food was impressive, and the breakfast buffet offered a fantastic variety, which kept me going for the day.
Facilities
8.0
The hotel had excellent facilities, including a spa and a cozy bar. I didn't get to explore the spa fully but appreciated the option to unwind there.
Reginald
United Kingdom,
December
2024
7.2/10
I had a pleasant stay at the Best Western Premier Alsterkrug Hotel, especially appreciating the close proximity to the airport and the comfort of the beds. The breakfast was of high quality, although I was slightly disappointed with the breakfast selection at times. The staff went out of their way to provide really good service, making my experience even better. However, I did face some noise issues during my sleep due to cleaning staff starting early in the morning. Overall, it was a great hotel for an overnight stay! 😊
Rooms
8.0
The room was well-equipped and spacious, though not the largest. The bathroom was clean and had a good size.
Service
9.0
The staff were friendly and attentive, handling requests efficiently and ensuring a great stay.
Location
7.0
Its location is perfect for being near the airport, but getting to the city center requires quite a bit of travel time.
Dining
8.0
The breakfast was good, with variety, but a bit more options would have been appreciated, especially for the price.
Facilities
8.0
The hotel had well-maintained facilities, including a nice bar and restaurant, although I didn't try the spa.
Emily
United Kingdom,
October
2024
7.2/10
I had a pretty good stay overall, with clean and comfortable rooms, and the staff were exceptionally friendly and attentive. However, the restaurant experience was a letdown, especially in the evenings, which dampened my dining enjoyment. Additionally, the location had its drawbacks, primarily the distance from the city center, making it less convenient for sightseeing.
Rooms
8.0
My room was spacious, clean, and stylish, which made it a comfortable retreat. The beds were particularly inviting, ensuring I had restful nights.
Service
7.0
The staff were really helpful and went out of their way to make my stay enjoyable. But, there were some inconsistencies, especially with the restaurant staff during dinner service, which felt less welcoming.
Location
6.0
While the hotel is conveniently located near the airport, getting to the city center took quite a bit of time, which was a bit of a hassle for me during my stay.
Dining
6.0
The breakfast was impressive and offered a great variety, but I found the evening dining experience lacking in both charm and quality. The dinner service didn't match the hotel's otherwise friendly vibe.
Facilities
8.0
The hotel facilities were well-maintained, including the cozy bar area and the spa, which I enjoyed using throughout my stay. The sauna was a nice addition, though it could have had better sound isolation.
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Property information and rules
Check-in
from 15:00-23:30
Check-out
from 04:00-11:00
Guest Parking
Private parking is possible on site (reservation might be needed) at EUR 18 per day.
Internet
is available in for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 27 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2011
Number of rooms:
106
FAQs
About Best Western Premier Alsterkrug Hotel
What is the distance from Best Western Premier Alsterkrug Hotel to Hamburg Airport?
The hotel is located 2 km from Hamburg Airport.
What on-site dining options are available at Best Western Premier Alsterkrug Hotel?
The hotel features two restaurants and a lounge bar offering a variety of meals and beverages.
What are the check-in and check-out times at Best Western Premier Alsterkrug Hotel?
Check-in is at 15:00 and check-out is by 11:00.
Is parking available at Best Western Premier Alsterkrug Hotel?
Private parking is available on-site for 18 EUR per day, and reservation is needed.
What room amenities can guests expect at Best Western Premier Alsterkrug Hotel?
Rooms include air conditioning, a safety deposit box, and a 50'' UHD Smart TV.
What wellness facilities are available at Best Western Premier Alsterkrug Hotel?
The hotel features a 300 m² spa with a Finnish sauna, soft sauna, steam room, and experience showers.
How far is Best Western Premier Alsterkrug Hotel from Hamburg's city center?
The hotel is approximately 7 km from the city center.
What kind of breakfast is served at Best Western Premier Alsterkrug Hotel?
A buffet, continental, or vegetarian breakfast can be enjoyed at an additional charge of 27 EUR.
What nearby attractions can guests visit from Best Western Premier Alsterkrug Hotel?
Nearby attractions include Hamburg's historical town hall and the famous Reeperbahn nightlife district.
What recreational activities are available at Best Western Premier Alsterkrug Hotel?
Activities include bicycle rental, canoeing, cycling, fishing, and hiking.
Which languages are spoken by the staff at Best Western Premier Alsterkrug Hotel?
Staff members speak German and English.
Is there a fitness center at Best Western Premier Alsterkrug Hotel?
Yes, the hotel has a fitness center equipped with high-quality cardio equipment.